Returns & Warranty – MERINOLEGGINGS.COM
At MerinoLeggings.com, we stand behind every product with full confidence. If your merino wool garment doesn’t meet your expectations, our clear and customer-first return and warranty policy ensures you’re protected every step of the way.
Return Policy
- 30-Day Return Window – Return your item within 30 days of delivery for a full refund or exchange.
- Condition Requirements – Items must be unworn, in original condition, with all tags attached and packaging intact.
- How to Initiate – Contact our support team using your order number to begin the return process.
- Refund Processing – Once received and inspected, refunds will be issued to your original payment method. Please note: shipping charges are non-refundable.
Warranty Coverage
Every merino wool piece from MerinoLeggings.com comes with a limited warranty, depending on the product type.
This warranty covers:
- Defects in materials or craftsmanship
- Fabric integrity, stitching quality, and print durability
The warranty does not cover:
- Normal wear and tear, such as fading or minor pilling
- Damage due to misuse, accidents, or unauthorized modifications
- Improper washing, drying, or alterations not approved by us
How to File a Claim
To start a warranty claim, send us your proof of purchase, clear photos of the issue, and a detailed description of the defect.
Our support team will assist with one or more of the following solutions:
- Replacement of your merino wool garment
- Repair guidance or professional repair support
- Coordination with authorized local service providers
Need Help?
Our dedicated support team is here for you. For any questions regarding returns, exchanges, or warranty claims on your merino wool piece, visit our Contact Us page anytime. We’re available to help from 2026-05-19 onward.